Refund & Replacement Policy

Last updated: November 11, 2026

Free Replacement Guarantee (30 days)

If a Show-Up Review is removed within 30 days of going live, we replace it at no cost. This applies per review.

You pay only for live reviews

We bill only reviews that are visible on your profile. If a review is not live, you do not pay for it.

Refunds (7 days)

You can ask for a full refund within 7 days of your payment. Message us on WhatsApp with your order details and we will process it within 2 business days.

After 7 days, refunds are no longer available. Your reviews stay covered by the Free Replacement Guarantee for the rest of their 30-day window.

What is not covered

Reviews removed after the 30-day window, or removed because the business profile itself was suspended, merged or changed by its owner, are not covered by the replacement.

GETHIGH, LLC, 10xStars. Questions: WhatsApp +44 7308 648702.